Privacy Policy

1. Who is responsible for your information

This website, https://fikrovalabs.com, is operated by Fikrova Labs LLC, a domestic limited liability company formed under the laws of the State of New Mexico, United States. We are the business responsible for the information described in this policy.

Fikrova Labs LLC
Registered business address: 1209 Mountain Road Place NE, Albuquerque, NM 87110, United States
info@fikrovalabs.com

2. Information we collect

We collect information you choose to provide directly, specifically:

• Through the Request a Quote form: your name, email address, and optionally your company name, phone or WhatsApp number, and website, along with the project name, service, project details, business objective, budget range, and timeline you enter.
• Through the Contact form: your name, email address, and message.

We ask only for what we need to reply to you and scope your project. On the quote form, your company name, phone or WhatsApp number, website, budget range, and timeline are all optional. We do not ask for payment card details, bank details, government identifiers, or any other sensitive personal information anywhere on this website.

We also automatically process a small amount of technical data needed to operate the forms securely: a cryptographically hashed version of your IP address (used only to apply rate limits and to detect accidental duplicate submissions — we do not store your raw IP address), your browser’s user agent string, the address of the page you submitted the form from, and the timestamp of your submission.

We use Cloudflare Web Analytics to understand which pages are visited. It is cookieless, does not fingerprint your device, and does not track you across other websites. We do not use advertising trackers.

3. Cookies and similar technologies

We do not use advertising or cross-site tracking cookies. The only device storage used on this site is what Cloudflare Turnstile needs to verify that a form submission comes from a real visitor, described in the next section. Because we set no analytics or advertising cookies, this site does not display a cookie consent banner.

4. Cloudflare Turnstile

Our forms use Cloudflare Turnstile to verify that a submission is coming from a real visitor rather than an automated script. Turnstile runs in your browser and may set an essential cookie or use similar device signals as part of that verification. This is a required, functional part of form security, not an analytics or advertising cookie. Cloudflare processes this data under its own privacy policy, available at cloudflare.com.

5. How we use your information

• To respond to your quote request or message.
• To assess your requirements and prepare a proposal, if you have asked for one.
• To evaluate whether we are a good fit for your project.
• To detect and prevent spam or abusive form submissions.
• To keep a record of project discussions and engagements for our own business and accounting purposes.

We do not sell your information, and we do not share it with third parties for their own marketing purposes. We do not use your information for automated decision-making or profiling.

6. Third-party processors we actually use

We keep this list limited to services that genuinely process information submitted through this website:

• Cloudflare— hosting and content delivery for the site, the D1 database that stores form submissions, Turnstile form protection, and Email Routing, which delivers a copy of each submission to our enquiry inbox.
• Cloudflare Web Analytics— cookieless page analytics, as described above.

If you contact us on WhatsApp, that conversation is carried by WhatsApp and is subject to its own privacy policy. Use email if you would rather not use it.

7. Where information is stored and processed

Form submissions are stored in a Cloudflare D1 database associated with this website’s hosting infrastructure, and a copy of the submission is sent to our enquiry inbox so we can reply to you. Access is limited to Fikrova Labs LLC and the people who operate it.

This site runs on distributed infrastructure. Cloudflare operates a global network, which means your information may be processed in more than one jurisdiction depending on how that provider routes and stores it. We are not in a position to promise you a single fixed country of storage, and we would rather say so than imply a guarantee we cannot give.

Our infrastructure providers operate their own processing arrangements and international transfer safeguards under their own terms and privacy policies. Cloudflare’s are published at cloudflare.com.

Fikrova Labs LLCapplies the privacy and data-protection obligations that apply to it, and honours applicable privacy rights where they apply to you. We deliberately do not claim any particular certification, regulatory approval, or specific transfer mechanism on this page — if you need a documented position on a specific framework for a particular engagement, ask us and we will tell you plainly what we can and cannot evidence.

8. Data retention

We keep submitted information only as long as reasonably needed to respond to your enquiry, to deliver and support any resulting engagement, and to meet our business and record-keeping obligations. We periodically review stored submissions and delete those we no longer need. You can request earlier deletion at any time using the contact details below.

9. Your rights

You can contact us about access to your information, correction, deletion, or any other privacy right that applies to you, by emailing info@fikrovalabs.com. We will respond to verified requests within a reasonable time, and we will not charge you for making one.

Which rights apply depends on where you live and which law applies to you. Rather than list frameworks we have not verified we fall under, we will honour the rights that do apply, and tell you honestly if a request is one we cannot action — for example where information sits with an infrastructure provider under their own terms.

10. Security

Form submissions are transmitted over HTTPS, protected by Turnstile, and rate limited. We store a hash of your IP address rather than the address itself. No online service can promise perfect security, but we do not collect sensitive categories of data through this website, which keeps the consequences of any incident proportionate.

11. Children

This website is intended for business use and is not directed at children. We do not knowingly collect information from children.

12. Changes to this policy

We may update this policy as the website or our practices change. Material changes will update the “Last updated” date above.

13. Contact

Questions about this policy can be sent to info@fikrovalabs.com or to Fikrova Labs LLC, 1209 Mountain Road Place NE, Albuquerque, NM 87110, United States.